Privacy policy
Last updated: August 17, 2026
This Privacy Policy explains how Vesta Brands LLC (“Vesta,” “we,” “us” or “our”) collects, uses and shares personal information when you visit vesta-brands.com, purchase our products, contact us or otherwise interact with our services.
Vesta Brands LLC is responsible for the personal information described in this policy. It is registered in Wyoming, United States, with a legal registration and correspondence address at 5830 E 2nd St Ste 7000, Casper, WY 82609, United States. Our day-to-day operations and customer support are based in Foshan, Guangdong, China.
Information We Collect
- Contact and account information, including name, email, telephone number, billing and shipping addresses and account credentials.
- Order and transaction information, including products viewed or purchased, order history, discounts, returns and payment status. Payment-card details are processed by our payment providers; we do not directly store complete card numbers.
- Communications, including customer-service messages, reviews, survey responses and files you send us.
- Device and usage information, including IP address, browser, device identifiers, cookies, pages viewed, referral source and interactions with the site.
- Information from Shopify, payment providers, advertising and analytics partners, fraud-prevention services and carriers.
How We Use Information
We use personal information to operate the site; process payments; fulfill, deliver and track orders; handle returns and refunds; manage accounts; provide customer support; prevent fraud; comply with law; personalize and improve our services; send service messages and permitted marketing; and establish or defend legal claims.
Cookies and Similar Technologies
We and our service providers use cookies, pixels and similar technologies to operate the site, remember preferences, understand traffic, prevent fraud and measure or personalize advertising. You can manage cookies through site or browser controls, although blocking some cookies may affect functions.
Our store is hosted by Shopify. Shopify processes information needed to provide the ecommerce platform and may use information under its own privacy materials. Advertising and analytics partners may also collect information directly, subject to their policies and your choices.
How We Share Information
We may share information with Shopify and technology providers; payment and fraud-prevention providers; manufacturing, fulfillment, logistics and delivery partners; customer-support, analytics, marketing and advertising providers; professional advisers and authorities where legally required; and a buyer or successor in a business transaction.
We do not sell personal information for money. Some laws define advertising-related disclosures as “sale,” “sharing” or “targeted advertising”; where applicable, you may use our privacy controls or contact us to opt out.
International Processing and Transfers
Vesta is a U.S.-registered company with operations and customer support in China. We use providers in the United States, China and other countries. Personal information may therefore be processed outside your country, including in the United States and China. Where required, we use appropriate contractual or legal safeguards.
Retention and Security
We retain information only as long as reasonably necessary for order fulfillment, service, accounting, fraud prevention, disputes and legal compliance. We use reasonable administrative, technical and organizational safeguards, but no method is completely secure.
Your Privacy Rights
Depending on where you live, you may request access, correction, deletion or portability; object to or restrict processing; withdraw consent; or opt out of sale, sharing or targeted advertising. You may also appeal a decision or complain to an authority where local law provides those rights.
Submit a request to support@vesta-brands.com. We may verify your identity and authority. We will not discriminate against you for exercising a privacy right. You may unsubscribe from marketing emails using the link in the message; transactional messages will continue.
Children
The services are not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information.
Third-Party Links
The site may link to services we do not control. Their privacy and security practices are governed by their own policies.
Changes
We may update this policy to reflect changes in practices, technology or law. We will post the revised version with a new date and provide additional notice where required.
Contact Us
Vesta Brands LLC
Email: support@vesta-brands.com
Phone: +1 312 217 5447
Legal registration and correspondence: 5830 E 2nd St Ste 7000, Casper, WY 82609, United States
Operations and customer support: No. 39 Nanyi Rd, Jiangnan Mingju Yuyuan, Building 9, Room 902, Foshan, Guangdong 528200, China