How do I use the WELCOME10 discount code?

Enter WELCOME10 at checkout for 10% off eligible products. There is no minimum purchase, and the code can be used once per customer.Apply WELCOME10 and shop titanium jewelry.

Is it really solid titanium, or coated steel?

Solid titanium, all the way through. Where a product is titanium, the grade (Grade 2 or Grade 5 / Ti-6Al-4V) is listed on the product page. There's no plating to flake and no coated steel pretending to be titanium — what you hold is what it's made of.

Why is Vesta cheaper than boutique titanium brands?

We sell directly and work closely with experienced manufacturing partners, reducing traditional wholesale and retail markups. The exact titanium grade and construction are listed on each product page, so you can compare materials and specifications — not just branding.

Where does Vesta ship from?

Vesta Brands LLC is registered in Casper, Wyoming. Our operations and customer support team are based in Foshan, Guangdong, China, and we work with experienced regional manufacturing and logistics partners. Orders ship directly from our production and logistics partners, helping us keep material specifications clear and pricing efficient.

What is your return policy?

We accept returns of eligible unused items within 30 days of delivery. Items must be unworn, unused, with original packaging. If you received a defective, damaged, or incorrect item, contact us with your order number and photos — we will cover the return shipping or arrange a reasonable solution.Approved refunds are issued to the original payment method within 10 business days. Full details: Refund Policy.

What materials are used in Vesta products?

Where titanium is specified, we use Grade 2 or Grade 5 titanium depending on the part and product. Each product page lists the exact material, dimensions, finish, and care instructions.

Do you offer a warranty?

Every Vesta product is hand-inspected before dispatch. If you receive a defective or incorrect item, contact support@vesta-brands.com with photos and your order number — we will cover return shipping or arrange a replacement.For everyday wear caused by misuse, modification, or accidental damage, we offer paid repair / replacement parts where available.

Are customs duties included?

For US orders, you pay the price shown at checkout — no additional customs duties. For international orders, customs duties, taxes, or import fees may be charged by your destination country. These are determined by local authorities and are not collected by Vesta.

How can I contact customer support?

Email is the best and fastest way to reach us: support@vesta-brands.com.We reply to every message within 1 business day. Whether it's a pre-purchase question, an order update, or a return, email gets you a real answer from our team.

Do you ship to Alaska, Hawaii, US territories, or APO/FPO?

Yes. We ship to all 50 states, US territories (Puerto Rico, Guam, US Virgin Islands), and APO/FPO/DPO military addresses. Standard delivery times listed on our site reflect the contiguous 48 states. Deliveries to Alaska, Hawaii, US territories, and military addresses may require 3–7 additional business days depending on carrier handling and final-mile delivery. If you have a question about a specific destination, email support@vesta-brands.com before ordering and we will give you a realistic estimate.

FAQ

Q: How long does delivery take?

Estimated delivery to the contiguous 48 states is 8–13 business days after the order is placed, including order processing and carrier transit time. Alaska, Hawaii, US territories, and APO/FPO/DPO addresses may require additional transit time. International delivery times vary by destination and customs review. Tracking information is emailed to you when your order ships.

Frequently Asked Questions

Where is Vesta based?

Vesta Brands LLC is the seller and contracting entity for purchases made on vesta-brands.com. The company is registered in Wyoming, United States. The Wyoming address is used for legal registration and business correspondence only; it is not a retail store, operating office, fulfillment warehouse or return address. Our day-to-day operations and customer support team are based in Foshan, Guangdong, China.

Where are Vesta products made and shipped from?

Our products are manufactured, inspected and fulfilled with partners in Guangdong, China. Orders ship directly from our fulfillment network in Guangdong.

How long does delivery take?

Orders are normally processed in 1–2 business days. Delivery to the contiguous United States is estimated at 5–9 business days total, including processing. For Alaska, Hawaii, U.S. territories, APO/FPO addresses and remote destinations, allow an additional 3–7 business days. International transit normally takes 10–15 business days after processing.

Delivery dates are estimates rather than guarantees. Carrier delays, customs, severe weather, peak periods and address issues may affect arrival times.

How much is shipping?

Standard shipping within the United States is free on orders of $60 or more. A $4.99 standard shipping charge applies to orders below $60. International rates and any available expedited options are shown at checkout.

How do I track my order?

We email tracking information when your order ships. Tracking may take 24–72 hours to show the first carrier scan. If tracking has not updated for 7 business days, contact support@vesta-brands.com and include your order number.

Can I change or cancel my order?

Contact us as soon as possible. We will try to update or cancel an order before processing or shipment, but changes are not guaranteed once fulfillment has begun.

What is the return policy?

You may request a return within 30 days after delivery. Eligible products must be unused, unworn and in the condition received, with original packaging and any included accessories. Contact us for approval before sending anything.

Approved U.S. returns are processed through our authorized logistics partner warehouse in California. We provide the exact address and instructions after approval. Do not send returns to our Wyoming registration address, Foshan office or the sender address shown on a parcel.

Who pays for return shipping?

Vesta covers reasonable return shipping when an item is defective, damaged in transit or incorrect. For a change-of-mind return or an incorrectly selected size or product, the customer is responsible for return shipping. Original shipping charges and import duties are non-refundable unless the return resulted from our error or applicable law requires otherwise.

When will I receive my refund?

After an approved return is received and inspected, we issue the refund to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the credit.

How can I contact Vesta?

Email support@vesta-brands.com or call +1 312 217 5447. Customer support hours are Monday–Friday, 9:00 AM–5:00 PM Pacific Time. We aim to respond to email within 1 business day.

BEFORE YOU BUY

GOOD QUESTIONS. STRAIGHT ANSWERS.

How do I use the WELCOME10 discount code?

Enter WELCOME10 at checkout for 10% off eligible products. There is no minimum purchase, and the code can be used once per customer.
Apply WELCOME10 and shop titanium jewelry.
Is it really solid titanium, or coated steel?

Solid titanium, all the way through. Where a product is titanium, the grade (Grade 2 or Grade 5 / Ti-6Al-4V) is listed on the product page. There's no plating to flake and no coated steel pretending to be titanium — what you hold is what it's made of.
Why is Vesta cheaper than boutique titanium brands?

We sell directly and work closely with experienced manufacturing partners, reducing traditional wholesale and retail markups. The exact titanium grade and construction are listed on each product page, so you can compare materials and specifications — not just branding.
Where does Vesta ship from?

Vesta Brands LLC is registered in Casper, Wyoming. Our operations and customer support team are based in Foshan, Guangdong, China, and we work with experienced regional manufacturing and logistics partners. Orders ship directly from our production and logistics partners, helping us keep material specifications clear and pricing efficient.
How long does delivery take?

Estimated delivery to the contiguous 48 states is 8–13 business days after the order is placed, including order processing and carrier transit time. Alaska, Hawaii, US territories, and APO/FPO/DPO addresses may require additional transit time. International delivery times vary by destination and customs review. Tracking information is emailed to you when your order ships.
What is your return policy?

We accept returns of eligible unused items within 30 days of delivery. Items must be unworn, unused, with original packaging. If you received a defective, damaged, or incorrect item, contact us with your order number and photos — we will cover the return shipping or arrange a reasonable solution.
Approved refunds are issued to the original payment method within 10 business days. Full details: Refund Policy.
What materials are used in Vesta products?

Where titanium is specified, we use Grade 2 or Grade 5 titanium depending on the part and product. Each product page lists the exact material, dimensions, finish, and care instructions.
Do you offer a warranty?

Every Vesta product is hand-inspected before dispatch. If you receive a defective or incorrect item, contact support@vesta-brands.com with photos and your order number — we will cover return shipping or arrange a replacement.
For everyday wear caused by misuse, modification, or accidental damage, we offer paid repair / replacement parts where available.
How do I track my order?

When your order ships, a tracking link is automatically emailed to the address you used at checkout. You can also track via our order tracking page. If you don't see the email after 3 business days, please check your spam folder, or contact us.
Are customs duties included?

For US orders, you pay the price shown at checkout — no additional customs duties. For international orders, customs duties, taxes, or import fees may be charged by your destination country. These are determined by local authorities and are not collected by Vesta.
How can I contact customer support?

Email is the best and fastest way to reach us: support@vesta-brands.com.
We reply to every message within 1 business day. Whether it's a pre-purchase question, an order update, or a return, email gets you a real answer from our team.
Do you ship to Alaska, Hawaii, US territories, or APO/FPO?

Yes. We ship to all 50 states, US territories (Puerto Rico, Guam, US Virgin Islands), and APO/FPO/DPO military addresses. Standard delivery times listed on our site reflect the contiguous 48 states. Deliveries to Alaska, Hawaii, US territories, and military addresses may require 3–7 additional business days depending on carrier handling and final-mile delivery. If you have a question about a specific destination, email support@vesta-brands.com before ordering and we will give you a realistic estimate.

Still have a question? Email support@vesta-brands.com — we reply within 1 business day, Mon-Fri.